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Client:
Teleperformance
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f2ca8834dc2f
Job Views:
3
Posted:
17.05.2025
Expiry Date:
01.07.2025
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Job Description:
Overview
The Enterprise Inside Sales Manager focuses on building a pipeline of opportunities by using channels like calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for Teleperformance. Prior experience in sourcing and developing enterprise-scale deals is essential. The role involves researching target profiles, crafting personalized outreach, and prequalifying leads by understanding their needs and pain points.
By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager helps drive early sales process stages and ensures a smooth handoff to account executives. This role is crucial for expanding TP's client base and achieving revenue targets.
Role Outline & Responsibilities
- Prospecting and Lead Generation: Research target companies and decision-makers across sectors like Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG. Build and maintain a list of potential leads using LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases. Qualify leads to ensure alignment with company targets.
- Outreach: Initiate contact via calls, emails, and LinkedIn messages to identify business needs. Manage accounts virtually to generate interest and leads. Craft personalized outreach messages tailored to each prospect's industry and pain points. Effectively communicate Teleperformance’s value proposition.
- Follow-Up and Nurturing: Follow up with unresponsive leads using multi-channel strategies. Provide relevant resources to nurture prospects and build interest.
- Appointment Setting: Schedule discovery calls or meetings, confirming details and briefing prospects accordingly.
- Data Management: Keep CRM updated with lead information and interactions. Track key metrics like response and conversion rates.
- Market and Industry Research: Stay informed on industry trends, competitors, and market changes. Collaborate with marketing to identify new opportunities and segments. Understand prospects' business challenges to position solutions effectively.
- Collaboration: Work closely with sales teams to align strategies and ensure smooth lead handoffs. Share insights from prospect interactions.
- Continuous Improvement: Analyze outreach effectiveness and refine approaches. Improve communication and objection handling through training and self-learning.
Key Requirements
- Experience sourcing and developing enterprise deals is essential.
- Degree in Business, Sales, or related field (preferred but not mandatory).
- 1-2 years in B2B sales, business development, or similar client-facing roles, focusing on prospecting and lead generation.
- Experience in BPO, CX management, or related fields is advantageous.
- Strong communication and interpersonal skills with a persuasive demeanor.
- Proven ability to generate, qualify, and advance leads within a sales framework.
- Experience with CRM tools (Salesforce, HubSpot) and prospecting platforms (Sales Navigator, ZoomInfo).
- Goal-oriented with a track record of meeting/exceeding targets.
- Skilled in executing structured outreach campaigns and managing rejections with persistence.
- Experience in cold calling, emailing, and LinkedIn outreach to decision-makers.
- Self-management skills for prioritizing tasks and achieving objectives.
- Ability to balance detailed prep with quick execution, avoiding analysis paralysis.
- Self-starter passionate about driving sales and results.