Join a new UK team to support TP in developing opportunities with enterprise-level B2B targets.
Location: Remote or Hybrid (Flexible)
Department: Business Development
Reports to: Director of Market Engagement
Hours: Full time (37.5 hours per week)
Role Overview
The Enterprise Inside Sales Manager focuses on building a pipeline of opportunities by leveraging calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients. Prior experience in sourcing and developing enterprise deals is essential. Responsibilities include researching target profiles, crafting personalized outreach, prequalifying leads, nurturing relationships, coordinating meetings, and ensuring smooth handoffs to account executives. This role is key to expanding TP's client base and achieving revenue goals.
Role Outline & Responsibilities
- Prospecting and Lead Generation
- Identify target companies and decision-makers across sectors like Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG.
- Build and maintain lists of potential leads using LinkedIn, sales prospecting platforms, and CRM tools.
- Qualify leads to ensure alignment with target criteria.
- Initial Outreach
- Contact prospects via calls, emails, and social media to understand their needs.
- Manage virtual interactions to generate interest and leads.
- Create personalized outreach messages tailored to each prospect.
- Communicate Teleperformance’s value proposition effectively.
- Follow-Up and Nurturing
- Follow up with unresponsive leads using multiple channels.
- Provide relevant resources to nurture interest.
- Appointment Setting
- Schedule and confirm discovery calls or meetings.
- Data Management
- Update CRM with lead and interaction details.
- Track metrics like response and conversion rates.
- Market and Industry Research
- Stay informed on industry trends, competitors, and market changes.
- Collaborate with marketing to identify new opportunities.
- Work closely with sales teams for strategy alignment and lead handoff.
- Provide insights from prospect interactions to refine sales strategies.
- Analyze outreach effectiveness and improve approaches.
- Enhance communication and objection handling skills continuously.
Key Requirements
- Experience in sourcing and developing enterprise deals.
- Degree in Business, Sales, or related field (preferred).
- 1-2 years in B2B sales, business development, or client-facing roles focusing on prospecting and lead generation.
- Experience in BPO, CX management, or related fields is advantageous.
- Strong communication and interpersonal skills.
- Proven lead generation and qualification ability.
- Experience with CRM tools and sales prospecting platforms.
- Goal-oriented with a track record of meeting/exceeding targets.
- Skilled in cold calling, emailing, and LinkedIn outreach.
- Self-managed, prioritizing tasks effectively for quick results.
- Balanced approach to preparation and execution.
- Self-starter passionate about sales and results.