Enterprise Inside Sales Manager

Teleperformance; Liverpool; Remote; GBP 40,000 - 60,000; Full time

Job summary

Join a new UK team as an Enterprise Inside Sales Manager at a leading company, focusing on developing B2B opportunities. You'll leverage various channels to engage potential clients and nurture relationships, driving early sales stages and expanding the client base.

Qualifications

• 1-2 years in B2B sales or business development focusing on prospecting.
• Experience sourcing and developing enterprise-scale deals is essential.

Responsibilities

• Research and identify target companies and decision-makers.
• Craft personalized outreach messages tailored to prospects.
• Manage assigned accounts virtually to generate interest.

Skills

Communication

Interpersonal Skills

Sales

Lead Generation

Education

Degree in Business

Tools

Salesforce

HubSpot

Sales Navigator

ZoomInfo

Job description

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Full Job Description

Join a new UK team to support TP in developing opportunities with enterprise-level B2B targets.

Location: Remote or Hybrid (Flexible)

Department: Business Development

Reports to: Director of Market Engagement

Hours: Full time (37.5 hours per week)

Role Overview

The Enterprise Inside Sales Manager focuses on building a rich pipeline of opportunities by leveraging channels such as calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing enterprise-scale deals is essential. The role involves conducting research to target ideal customer profiles, crafting personalized outreach messages, and prequalifying leads by understanding their needs and pain points.

By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager plays a critical role in driving early sales stages and ensuring a seamless handoff to account executives. This role is vital in helping TP expand its client base and achieve revenue targets.

Role Outline & Responsibilities

• Prospecting and Lead Generation
  • Research and identify target companies and decision-makers across sectors including Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG.
  • Build and maintain a list of potential leads using tools like LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases.
  • Qualify leads to ensure alignment with the company's target audience and needs.
• Initiate contact with potential clients through calls, emails, and LinkedIn messages to uncover their business needs and challenges.
• Manage a set of assigned or acquired accounts virtually via phone, email, or social media to generate interest and create lead opportunities.
• Craft personalized outreach messages tailored to each prospect's industry, role, and pain points.
• Communicate Teleperformance’s value proposition effectively, highlighting solutions tailored to prospects’ business challenges.

Follow-Up and Nurturing

• Follow up consistently with unresponsive leads using multi-channel strategies.
• Nurture prospects by providing relevant resources such as case studies and whitepapers to build interest.

Appointment Setting

• Schedule discovery calls or meetings between prospects and the sales team.
• Confirm meeting details, including timing and agenda, and ensure prospects are well briefed.

Data Management

• Keep CRM (e.g., Salesforce, HubSpot) updated with lead information, outreach activities, and interactions.
• Track and report key metrics such as response and conversion rates, and meetings scheduled.

Market and Industry Research

• Stay informed about industry trends, competitor offerings, and market changes to tailor outreach strategies.
• Work with marketing to identify new sales opportunities and potential market segments.
• Understand prospects' business challenges and goals to position solutions effectively.

Collaborate with account executives and the sales team to align strategies and facilitate lead handoff.

Provide insights from prospect interactions to inform sales strategies.

Analyze outreach campaign effectiveness and refine approaches based on performance metrics.

Continuously improve communication, objection handling, and personalization skills through training and self-learning.

Key Requirements

• Experience sourcing and developing enterprise-scale deals is essential.
• Degree in Business, Sales, or related field (preferred but not essential).
• 1-2 years in B2B sales, business development, or similar client-facing roles, focusing on prospecting and lead generation.
• Experience in BPO, CX management, or related fields is advantageous.
• Strong communication and interpersonal skills with a persuasive, professional demeanor.
• Proven ability to generate, qualify, and advance leads within a sales framework.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and prospecting platforms (e.g., Sales Navigator, ZoomInfo).
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Ability to manage outreach campaigns efficiently, handle rejections, and maintain persistence.
• Experience with cold calling, emailing, and LinkedIn outreach to decision-makers.
• Self-management skills to prioritize tasks, meet objectives, and focus on results.
• Ability to balance detailed preparation with fast execution, avoiding analysis paralysis.
• A self-starter passionate about driving sales and achieving targets.