Join a new UK team to support TP in developing opportunities with enterprise-level B2B targets.
Location: Remote or Hybrid (Flexible)
Department: Business Development
Reports to: Director of Market Engagement
Hours: Full time (37.5 hours per week)
Role Overview
The Enterprise Inside Sales Manager focuses on building a pipeline of opportunities by leveraging calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Essential experience includes sourcing and developing enterprise-scale deals, conducting in-depth research to target ideal customer profiles, crafting personalized outreach messages, and prequalifying leads by understanding their needs and pain points. The role involves nurturing relationships, coordinating initial meetings, and ensuring a seamless handoff to account executives. This position is vital in expanding TP's client base and achieving revenue targets.
Responsibilities
- Prospecting and Lead Generation
- Research and identify target companies and decision-makers across sectors such as Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG.
- Build and maintain a list of potential leads using LinkedIn, sales prospecting platforms (e.g., Sales Navigator, ZoomInfo), and CRM databases.
- Qualify leads to ensure alignment with target audience and needs.
Initial Contact- Engage potential clients via calls, emails, and LinkedIn messages to uncover needs and challenges.
- Manage virtual interactions to generate interest and create lead opportunities.
- Craft personalized outreach messages tailored to each prospect.
- Communicate Teleperformance’s value proposition effectively.
Follow-Up and Nurturing- Follow up persistently with non-responsive leads using multi-channel strategies.
- Nurture prospects with relevant resources to build interest.
Appointment Setting- Schedule and confirm discovery calls or meetings, briefing prospects as needed.
Data Management- Maintain CRM data accuracy and track outreach activities and metrics.
Market and Industry Research- Stay informed on industry trends, competitors, and market changes to tailor outreach strategies.
- Work with marketing to identify new sales opportunities and segments.
Collaboration and Analysis- Work closely with sales teams for strategy alignment and lead handoff.
- Provide insights from prospect interactions to refine sales approaches.
- Analyze outreach campaign effectiveness and improve tactics.
Key Requirements
- Experience sourcing and developing enterprise deals.
- Degree in Business, Sales, or related field (preferred).
- 1-2 years in B2B sales, business development, or client-facing roles focusing on prospecting and lead generation.
- Experience in BPO, CX management, or related fields is advantageous.
- Strong communication, interpersonal, and persuasive skills.
- Proven lead qualification and progression ability within sales frameworks.
- Experience with CRM tools (e.g., Salesforce, HubSpot) and prospecting platforms (e.g., Sales Navigator, ZoomInfo).
- Goal-oriented with a track record of meeting or exceeding targets.
- Skilled in cold calling, emailing, and LinkedIn outreach.
- Self-managed with good prioritization skills.
- Ability to execute structured outreach efficiently and handle rejections positively.
- Self-starter with a passion for sales and achieving results.