Enterprise Cybersecurity TAM — Deploy & Advise

OPSWAT, Inc.; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

OPSWAT, Inc. in the United Kingdom is seeking a technically skilled Technical Account Manager (TAM) to own post-sales relationships, support deployments, and ensure smooth integration of cybersecurity solutions for enterprise customers.

You will bridge customer needs with product capabilities, working with Sales Engineering, Support, Product, and Customer Success teams, including on-site visits and workshops to drive success.

Qualifications

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant).
• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
• Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems.
• Excellent communication skills – able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
• Ability to manage multiple client accounts and prioritize competing demands.

Responsibilities

• Serve as the primary technical point of contact for assigned enterprise clients.
• Lead and support deployments, configuration, and optimization of cybersecurity solutions in client environments (cloud, hybrid, on-premises).
• Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions.
• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence.
• Develop understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices.
• Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements.
• Participate in incident response and post-mortem activities when escalations occur.
• Create and maintain technical documentation, runbooks, and environment overviews.

Skills

5+ years customer-facing tech role

Cybersecurity tools knowledge

Scripting (Python, PowerShell, Bash)

Linux/Windows environments

Cloud security (AWS, Azure, GCP)

Strong communication

Account management

Tools

Linux

Windows

PowerShell

Job description

OPSWAT, Inc. in the United Kingdom is seeking a technically skilled Technical Account Manager (TAM) to own post-sales relationships, support deployments, and ensure smooth integration of cybersecurity solutions for enterprise customers.

You will bridge customer needs with product capabilities, working with Sales Engineering, Support, Product, and Customer Success teams, including on-site visits and workshops to drive success.