Enrolment & Admissions Advisor - Part Time

Leicester City Council; Leicester; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Flexible working

Local Government Pension Scheme

Enhanced DBS check

Job summary

Leicester City Council's Learner Services team is seeking a part-time Enrolment Assistant to be the first point of contact for potential learners and visitors. Working 32 hours per week, primarily at the Adult Education College or Bishopdale Learning Hub, you will answer enquiries, promote courses and guide applicants through enrollment and payment plans.

The role requires excellent customer service and English, with DBS clearance, and offers flexible working, generous annual leave and access to

Qualifications

• First point of contact for potential learners and visitors.
• Excellent customer service and English communication.
• Ability to input data accurately and quickly.

Responsibilities

• Inform and spread awareness of courses, enrollment process and payment plans.
• Contact current learners regarding their learning and provide support.
• Process emails and telephone enquiries.

Skills

Customer service

Excellent English

Job description

Leicester City Council's Learner Services team is seeking a part-time Enrolment Assistant to be the first point of contact for potential learners and visitors. Working 32 hours per week, primarily at the Adult Education College or Bishopdale Learning Hub, you will answer enquiries, promote courses and guide applicants through enrollment and payment plans.

The role requires excellent customer service and English, with DBS clearance, and offers flexible working, generous annual leave and access to