Senior Learner Services Administrator

Coventry City Council; Coventry; On-site; GBP 26,000 - 34,000; Full time

Job summary

Coventry City Council's Adult Education Service is seeking 3 full-time Senior Administrators to join the Learner Services team in Coventry. You'll support Coventry Learns, provide information and advice to learners, raise and pay orders, and help with enrolment sessions and data management across multiple venues.

The role requires clerical and administrative experience, strong IT skills including spreadsheets, excellent communication, and high accuracy.

Qualifications

• Experience in clerical and administrative work.
• Ability to produce high-quality documents in various formats, including spreadsheets.
• Highly organised with excellent communication and interpersonal skills.
• Must demonstrate a high level of accuracy and attention to detail.

Responsibilities

• Support wider aspects of administration for Coventry Learns.
• Maintain spreadsheets and information for learners; provide information/advice.
• Assist at enrolment sessions and cover reception at venues.
• Process and manage orders/payments as required.

Skills

Clerical experience

Administrative skills

Excel/spreadsheets

Attention to detail

Communication skills

Tools

Excel

Job description

Coventry City Council's Adult Education Service is seeking 3 full-time Senior Administrators to join the Learner Services team in Coventry. You'll support Coventry Learns, provide information and advice to learners, raise and pay orders, and help with enrolment sessions and data management across multiple venues.

The role requires clerical and administrative experience, strong IT skills including spreadsheets, excellent communication, and high accuracy.