Enhanced Services Delivery & Mobilisation Lead

SSP; Wigan; Vor Ort; GBP 55.000 - 75.000; Vollzeit

Zusammenfassung

SSP Health in the Northwest invites applications for an Additional and Enhanced Service Manager. You will design new specialist service offerings and oversee their implementation, coordinating launch and ongoing delivery while ensuring adherence to budgets and timelines.

You will lead mobilisation, allocate resources, conduct risk assessments, uphold health and safety standards, engage stakeholders, monitor KPIs, manage clinics, and handle financial claims related to service delivery.

Qualifikationen

• Experience managing a team in a customer-focused organisation.
• Experience in mobilisations.
• Experience in managing enhanced services.
• Well organised with excellent communication.
• Demonstrated achievement against KPIs.
• Experience in budgeting and financial planning.

Aufgaben

• Design new specialist service offerings and oversee implementation.
• Manage ongoing delivery and performance of existing services.
• Coordinate launch and implementation ensuring on-time, on-budget delivery.
• Develop a Service Implementation Brief and Plan for each new/updated service.
• Conduct risk assessments and mitigation planning during mobilisation.
• Allocate resources for mobilisation and long-term operational needs.
• Ensure health and safety standards are upheld and reviewed.
• Engage with internal and external stakeholders for service assurance.
• Monitor service risks, mitigations, and KPI performance.
• Establish and manage associated clinics to deliver services and handle financial claims.

Kenntnisse

Stakeholder management

Mobilisations

Enhanced services

Organised

Communication skills

Budget management

Leadership

Jobbeschreibung

SSP Health in the Northwest invites applications for an Additional and Enhanced Service Manager. You will design new specialist service offerings and oversee their implementation, coordinating launch and ongoing delivery while ensuring adherence to budgets and timelines.

You will lead mobilisation, allocate resources, conduct risk assessments, uphold health and safety standards, engage stakeholders, monitor KPIs, manage clinics, and handle financial claims related to service delivery.