Urgent Care Service Delivery Lead

Practice Plus Group; Larkhill; On-site; GBP 60,000 - 70,000; Full time

Job summary

Practice Plus Group seeks a Service Delivery Manager for the North West London Integrated Urgent Care program. The role partners with the Medical Lead and Regional Manager to ensure efficient, high-quality service for commissioners and patients, while boosting team morale across multi-disciplinary teams.

The position oversees the out-of-hours and clinical assessment service within North West London, monitors performance, manages budgets, and leads recruitment and staff development.

Qualifications

• Out-of-hours and clinical assessment service leadership.
• Performance monitoring and reporting.
• Budget management and resource planning.
• Recruitment, development and leadership of staff and processes.

Responsibilities

• Lead the out-of-hours and clinical assessment service in North West London.
• Monitor and report service performance; manage budgets and staffing resources.
• Recruit, develop and lead operational and clinical staff and their processes.
• Conduct appraisals, training and investigations as required, upholding the company values.

Job description

Practice Plus Group seeks a Service Delivery Manager for the North West London Integrated Urgent Care program. The role partners with the Medical Lead and Regional Manager to ensure efficient, high-quality service for commissioners and patients, while boosting team morale across multi-disciplinary teams.

The position oversees the out-of-hours and clinical assessment service within North West London, monitors performance, manages budgets, and leads recruitment and staff development.