Service Delivery Manager

Practice Plus Group; Greater London; Hybride; GBP 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Reward Gateway discount scheme

Blue Light Card

Boundless card

Costco membership eligibility

Award winning ED&I programme

CPD training via Learning Management

Résumé du poste

Practice Plus Group is seeking a Service Delivery Manager to lead out-of-hours and clinical assessment services in North West London, working with the Medical Lead and Regional Manager to deliver high-quality care to commissioners and patients. The role is based at Stockley Park, a 6-month fixed-term contract, 37.5 hours per week, with on-call responsibilities rotating.

You will monitor performance, manage budgets, and recruit and develop operational and clinical staff, delivering training and

Qualifications

• Experience in health or urgent care services preferred.
• Strong leadership and people-management skills.

Responsabilités

• Lead the out-of-hours and clinical assessment service in North West London.
• Monitor and report on service performance and budgets.
• Recruit, develop and lead operational and clinical staff and processes.
• Conduct appraisals, training and investigations as required.

Description du poste

Practice Plus Group will soon be delivering Integrated Urgent Care services in North West London, and we're looking for a Service Delivery Manager to join us on the journey!

In this role, you would be jointly working with the Medical Lead and Regional Manager to provide an efficient and satisfying service to commissioners and patients alike, while also ensuring and improving on the high performance and morale of our multi-disciplinary teams.

The Service Delivery Manager will be responsible for the out of hours and clinical assessment service within North West London. You will also be actively monitoring and reporting on the service's performance and needs, working with budgets as well as using your skills to recruit, develop and lead both operational and clinical staff and their processes. This will include conducting appraisals and training, assisting in investigations where required and applying Practice Plus Group's visions and values

This role will be based in our Stockley Park office location. This is a 6 month fixed term full time contract at 37.5 hours a week, which will also include rotating silver on-call responsibilities.

Free access to Reward Gateway discount scheme

Blue Light Card, Boundless card and Costco membership eligibility

Award winning ED&I programme

Training & Development

Tailored CPD training delivered via our bespoke Learning Management System.

Great development and career progression opportunities.

You get to know people over the weeks and months, and you can see them start to improve when they are having treatment it's really nice, you can make a difference and help someone overcome difficulties.