Engineering Service Coordinator: Schedule & Deploy Field Teams

Interaction Recruitment PLC; Wakefield; On-site; GBP 28,000 - 32,000; Full time

Job summary

Interaction Recruitment PLC is seeking an experienced Service Coordinator in Wakefield to join a busy engineering service operation. You will manage engineers, coordinate schedules, allocate jobs across industrial and commercial sites, and maintain smooth service delivery.

The role emphasizes reactive scheduling, coordinating PPM, reactive calls, and installations, with a focus on delivering efficient, cost‑aware service and strong client communication.

Qualifications

• Experience coordinating or scheduling engineers.
• Experience managing engineer diaries, workloads and job allocation.
• Experience coordinating field service or maintenance environments.

Responsibilities

• Manage and coordinate a team of field engineers, including their daily schedules, workloads and availability.
• Plan and allocate engineers to planned maintenance, reactive call-outs and installation jobs across industrial and commercial sites.
• Manage engineer diaries, appointments and travel to ensure resources are used efficiently.
• Respond quickly to urgent jobs and changing client requirements, regularly rescheduling engineers when priorities change.
• Act as a key point of contact for clients, providing professional, proactive and timely updates.
• Coordinate reactive repairs from initial client call through to engineer attendance and completion.
• Plan and schedule PPM works, ensuring maintenance is completed within agreed timescales.
• Coordinate installation works, including site surveys, quotations, purchasing and subcontractor requirements.

Skills

Engineers scheduling

Diary management

Resource planning

Stakeholder communication

Job description

Interaction Recruitment PLC is seeking an experienced Service Coordinator in Wakefield to join a busy engineering service operation. You will manage engineers, coordinate schedules, allocate jobs across industrial and commercial sites, and maintain smooth service delivery.

The role emphasizes reactive scheduling, coordinating PPM, reactive calls, and installations, with a focus on delivering efficient, cost‑aware service and strong client communication.