Engineering Sales Support Coordinator (On-Site)

T H White Ltd; Falkirk; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement 23.5–26.5 days + 8

Annual pay reviews

Pension scheme

Salary sacrifice option

Life Assurance

Perkbox discounts

Employee share plan

Staff discounts

Training and development

Job summary

Palfinger UK in Falkirk is seeking a Sales Support Administrator / Coordinator to support the Sales team with order processing and administration in an engineering environment. The role is full-time and on-site in Falkirk, with standard hours.

You will review orders, coordinate handovers with Sales and Technical teams, monitor progress, and provide regular customer updates. On-site duties require strong IT and communication skills and a process-driven approach.

Qualifications

• Must be IT literate with knowledge of Microsoft Office.
• Ability to manage multiple priorities and stay highly organised.
• Process-driven with accuracy and efficiency in all admin tasks.
• Excellent communication with customers and colleagues.
• Live within a reasonable commute to Falkirk and able to work on-site.

Responsibilities

• Review sales orders and coordinate handover with Sales, Admin and Technical teams.
• Update or amend order variations and ensure commercial diligence on all orders.
• Monitor progress of orders through the business.
• Liaise with customers and production teams to track output against expectations.
• Provide regular customer progress updates and reports.
• Liaise with Credit Control on order status after completion.

Skills

IT literacy

Microsoft Office

Multi-tasking

Organisational skills

Communication skills

On-site work

Tools

Internal software packages

Job description

Palfinger UK in Falkirk is seeking a Sales Support Administrator / Coordinator to support the Sales team with order processing and administration in an engineering environment. The role is full-time and on-site in Falkirk, with standard hours.

You will review orders, coordinate handovers with Sales and Technical teams, monitor progress, and provide regular customer updates. On-site duties require strong IT and communication skills and a process-driven approach.