SALES SUPPORT ADMINISTRATOR – FALKIRK

Palfinger UK; Falkirk; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Life Assurance

Salary sacrifice pension

Wellbeing support

Employee share Plan

Staff discounts

Careers progression

Job summary

Palfinger UK in Falkirk is seeking a Sales Support Administrator/Coordinator to support the Sales team by progressing customer orders efficiently within an engineering environment. This on-site, permanent role focuses on order processing, management, and timely updates to customers.

The ideal candidate will be IT literate, capable of handling multiple priorities, and able to communicate effectively with customers and colleagues.

Qualifications

• Must be IT literate with knowledge of Microsoft Office and comfortable with internal software packages.
• Ability to manage multiple priorities and switch between tasks while staying highly organised.
• Process-driven approach ensuring accuracy and efficiency in all administrative tasks.

Responsibilities

• Carry out reviews of sales orders and coordinate handover meetings with Sales, Admin, and Technical teams.
• Update/amend order variations and ensure commercial diligence on all orders.
• Monitor order progress through the business and liaise with customers and production teams.

Skills

IT literacy

Multitasking

Organisational skills

Process-driven

Communication

Tools

Microsoft Office

Job description

Palfinger UK are recruiting a Sales Support Administrator / Coordinator to work in our offices in Falkirk. This permanent role is ideal for someone who feels they would excel in order processing, order management or sales administration within an engineering environment. This is an administration role where you will support our Sales team helping to progress our customer orders efficiently.

Hours

Mon – Thurs 09:00-17:00 / Fri 09:00-16:00

Key Duties Will Include

• Carrying out reviews of sales orders, arranging handover meetings with our Sales, Admin, and our Technical teams.
• Updating / amending any variation to orders and ensuring commercial diligence is applied to all orders.
• Monitoring progress of orders through our business.
• Liaison with customers, and our production teams to monitor production output performance versus customer expectation.
• Providing regular customer progress updates and reports.
• Liaising with our Credit Control team on status of order/s following completion.

The Ideal Applicant

• You must be IT literate, with knowledge of Microsoft Office and be confident using a variety of internal computer software packages.
• You’ll have a natural ability to manage multiple priorities, switching between different tasks quickly, whilst maintaining a high level of organisation.
• A process-driven approach, ensuring extensive levels of accuracy and efficiency in all administrative tasks.
• Excellent communication skills – with the ability to liaise effectively with both customers and colleagues.
• Live within a reasonable commute from our facility in Falkirk with the desire to work a full-time permanent role on site.

Benefits

We offer a great range of benefits that reward you now and as your career with us progresses:

• 23.5 days holiday entitlement rising to 26.5 days with service + Bank Holidays
• Annual pay reviews
• Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period).
• Additional option of joining the ‘salary sacrifice’ smart pension scheme.
• Life Assurance cover providing up to 5 times salary with service.
• Perkbox high street retail discounts, wellbeing support and online GP access.
• Employee share Plan – providing our employees with a real stake in the business.
• Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation.
• Staff discounts on a huge variety of products (such as clothing, footwear, household and selected machinery lines) at our stores.
• Robust and thorough training ensuring that you feel you have the support necessary to be a success.

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.