Engineering Internal Sales Administrator

Options Resourcing Ltd; England; On-site; GBP 17,000 - 29,000; Full time

Job summary

Options Resourcing Ltd on behalf of a client, a well-established engineering company in Southam, seeks an Internal Sales Administrator. You will be the first point of contact for customers, handling quotations, processing orders and managing aftersales paperwork.

This role requires strong admin and customer service skills, with responsibilities including deliveries, exports coordination and some marketing support. A proactive, organised team player is essential.

Qualifications

• Experience in sales administration, customer service or internal sales in a technical/engineering environment.
• Confident with Microsoft Office (Word, Excel, Outlook).
• Desirable experience with Sage 200; not essential.
• Highly organised, methodical and able to prioritise workload.
• Customer-focused with excellent communication skills.
• Adaptable, proactive and a team player.

Responsibilities

• Being the first point of contact for customer enquiries (phone & email).
• Preparing quotations, processing orders, invoices and dispatch paperwork.
• Tracking quotations and following up with customers.
• Coordinating deliveries and export documentation (UK & overseas).
• Liaising with suppliers regarding prices and lead times.
• Providing basic technical support and resolving customer queries.
• Maintaining accurate customer files and records.
• Supporting marketing activities, website updates and exhibitions when required.
• Covering colleagues during holidays/absence.

Skills

Experience in sales administration

Customer service

Internal sales

Microsoft Office

Sage 200 (desirable)

Organised

Customer-focused

Adaptable

Team player

Tools

Sage 200

Job description

Options Resourcing Ltd on behalf of a client, a well-established engineering company in Southam, seeks an Internal Sales Administrator. You will be the first point of contact for customers, handling quotations, processing orders and managing aftersales paperwork.

This role requires strong admin and customer service skills, with responsibilities including deliveries, exports coordination and some marketing support. A proactive, organised team player is essential.