Internal Sales Administrator – Full Time – Southam

Catering; Southam CP; On-site; GBP 25,000 - 29,000; Full time

Job summary

Pertemps are recruiting an experienced Internal Sales Administrator for their Southam site (On-Site). The role supports the sales team with quotations, orders and general admin to ensure excellent customer service.

You will act as first point of contact for enquiries, manage orders and delivery schedules, update records and assist with marketing activities as required. The ideal candidate has previous experience in Sales Administration or Customer Service, strong organisation, and proficient MS

Qualifications

• Experience in Sales Administration, Internal Sales or Customer Service roles.
• Excellent communication and professional telephone manner.
• Strong organisation and attention to detail.
• Ability to manage multiple tasks and prioritise workload.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Experience with ERP/CRM systems is advantageous.

Responsibilities

• Serve as first contact for customer enquiries by phone and email.
• Prepare and issue customer quotations accurately and promptly.
• Process sales orders, invoices and dispatch documents.
• Monitor orders and coordinate delivery schedules to meet deadlines.
• Maintain accurate customer records and update systems.
• Follow up quotations and support sales activities.
• Coordinate with suppliers on pricing and availability.
• Handle returns and resolve customer queries professionally.
• Produce certificates, reports and customer correspondence.
• Support wider admin and operational tasks.
• Assist with marketing activities and website updates.
• Provide cover and support for colleagues during absences.

Skills

Sales Administration

Customer Service

Attention to detail

Organisational skills

MS Office Suite

Tools

ERP systems

CRM

Outlook

Word

Excel

Job description

Internal Sales Administrator
Location: Southam (On-Site)
Salary: £25,000 – £29,000 per annum
Job Type: Full Time, Permanent

Pertemps are currently recruiting for an experienced and motivated Internal Sales Administrator to join a well-established business based in Southam. This is a fantastic opportunity for an organised and customer-focused individual who enjoys working in a busy office environment and providing key support across sales and customer service functions.

The successful candidate will play a vital role in ensuring customers receive a high level of service while supporting the sales team with quotations, order processing, administration and day-to-day coordination activities.

Key Responsibilities

• Act as the first point of contact for customer enquiries via telephone and email.
• Prepare and issue customer quotations, ensuring all information is accurate and communicated promptly.
• Process sales orders, invoices and dispatch documentation efficiently.
• Monitor customer orders and coordinate delivery schedules to ensure deadlines are achieved.
• Maintain accurate customer records and update internal systems as required.
• Follow up quotations and support sales activities to maximise opportunities.
• Liaise with suppliers regarding pricing, product availability and delivery timescales.
• Manage returns and resolve customer queries in a professional and timely manner.
• Produce relevant documentation including certificates, reports and customer correspondence.
• Support wider administrative and operational functions across the business.
• Assist with marketing activities, exhibitions and website updates where required.
• Provide cover and support for colleagues during periods of absence.

About You

• Previous experience within a Sales Administration, Internal Sales, Customer Service or Commercial Support role.
• Excellent communication skills with a professional telephone manner.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks and prioritise workload effectively.
• Confident using Microsoft Office applications including Outlook, Word and Excel.
• Experience using ERP, CRM or accountancy systems would be advantageous.
• A proactive and flexible approach with a willingness to learn.

If you are an organised administrator with strong customer service skills and experience supporting a sales function, we would love to hear from you.

Salary: £25000 – £29000/annum

Job Type: Permanent

Location: Southam