Sales Administrator

Options Resourcing Ltd; Coventry; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Salary up to £29,000

Location: Southam

Hours: 36.5 per week

Private Medical Insurance after 6‑mo

Annual Bonus based on company results

31 Days Holiday (incl. BH)

Sick pay scheme

Auto-enrolment Pension

Job summary

Options Resourcing Ltd. in the United Kingdom is seeking an enthusiastic Internal Sales Administrator to join a well-established engineering company based in Southam.

The role focuses on handling customer enquiries, processing orders, and supporting the sales team with quotations and dispatch paperwork. Ideal candidates are proactive, highly organised and capable of coordinating deliveries and export documentation while providing excellent service.

Qualifications

• Experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
• Confident with Microsoft Office (Word, Excel, Outlook).
• Experience with Sage 200 is desirable.
• Highly organised and able to prioritise workload.
• Customer-focused with excellent communication skills.
• Adaptable and a team player.

Responsibilities

• Be the first point of contact for customer enquiries (phone & email).
• Prepare quotations, process orders, invoices and dispatch paperwork.
• Track quotations and follow up with customers.
• Coordinate deliveries and export documentation (UK & overseas).
• Liaise with suppliers regarding prices and lead times.
• Provide basic technical support and resolve customer queries.
• Maintain accurate customer files and records.
• Support marketing activities, website updates and exhibitions when required.
• Covering colleagues during holidays/absence.

Skills

Sales administration

Customer service

Internal sales

Highly organised

Excellent communication

Adaptable

Team player

Tools

Sage 200

Microsoft Office

Job description

Are you a passionate Sales Administrator looking for a new role? Do you want to work for a highly reputable engineering company based in Southam? If so, this could be the perfect role for you!

We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam.

This is an excellent opportunity for a proactive and organised individual with strong customer service and administration skills to play a key role in supporting the Sales Department.

The Role

As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care.

Benefits:

• - Salary up to £29,000
• - Location: Southam
• - Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
• - Private Medical Insurance after successful completion of a 6-month probationary period
• - Annual Bonus - Company performance based.
• - 31 Days Holiday (inclusive of Bank Holidays)
• - Company sick pay scheme
• - Auto-enrolment Pension

Your responsibilities will include:

• - Being the first point of contact for customer enquiries (phone & email)
• - Preparing quotations, processing orders, invoices and dispatch paperwork
• - Tracking quotations and following up with customers
• - Coordinating deliveries and export documentation (UK & overseas)
• - Liaising with suppliers regarding prices and lead times
• - Providing basic technical support and resolving customer queries
• - Maintaining accurate customer files and records
• - Supporting marketing activities, website updates and exhibitions when required
• - Covering colleagues during holidays/absence

Skills/Experience required:

• - The successful candidate will have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
• - Confident with Microsoft Office (Word, Excel, Outlook)
• - Experienced with Sage 200 (desirable, not essential)
• - Highly organised, methodical and able to prioritise workload
• - Customer-focused with excellent communication skills
• - Adaptable, proactive, and a team player

If you are a motivated Sales Administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you.