Internal Sales & Client Support Specialist

Catering; Southam CP; On-site; GBP 25,000 - 29,000; Full time

Job summary

Pertemps are recruiting an experienced Internal Sales Administrator for their Southam site (On-Site). The role supports the sales team with quotations, orders and general admin to ensure excellent customer service.

You will act as first point of contact for enquiries, manage orders and delivery schedules, update records and assist with marketing activities as required. The ideal candidate has previous experience in Sales Administration or Customer Service, strong organisation, and proficient MS

Qualifications

• Experience in Sales Administration, Internal Sales or Customer Service roles.
• Excellent communication and professional telephone manner.
• Strong organisation and attention to detail.
• Ability to manage multiple tasks and prioritise workload.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Experience with ERP/CRM systems is advantageous.

Responsibilities

• Serve as first contact for customer enquiries by phone and email.
• Prepare and issue customer quotations accurately and promptly.
• Process sales orders, invoices and dispatch documents.
• Monitor orders and coordinate delivery schedules to meet deadlines.
• Maintain accurate customer records and update systems.
• Follow up quotations and support sales activities.
• Coordinate with suppliers on pricing and availability.
• Handle returns and resolve customer queries professionally.
• Produce certificates, reports and customer correspondence.
• Support wider admin and operational tasks.
• Assist with marketing activities and website updates.
• Provide cover and support for colleagues during absences.

Skills

Sales Administration

Customer Service

Attention to detail

Organisational skills

MS Office Suite

Tools

ERP systems

CRM

Outlook

Word

Excel

Job description

Pertemps are recruiting an experienced Internal Sales Administrator for their Southam site (On-Site). The role supports the sales team with quotations, orders and general admin to ensure excellent customer service.

You will act as first point of contact for enquiries, manage orders and delivery schedules, update records and assist with marketing activities as required. The ideal candidate has previous experience in Sales Administration or Customer Service, strong organisation, and proficient MS