Dynamic Internal Sales Administrator — Engineering Support

Options Resourcing Ltd; Southam CP; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Salary £29k

Location Southam

Hours 8:30–17:00 (Mon-Thu) 8:30–16:00

Private Medical Insurance

Annual Bonus

31 Days Holiday

Pension

Job summary

Options Resourcing Ltd. is seeking an Internal Sales Administrator for a busy engineering client in Southam. The role focuses on first-line contact with customers, quotation preparation, order processing and aftersales support to ensure smooth sales workflows.

You will work closely with the sales team, handle enquiries by phone and email, and assist with deliveries, invoicing and documentation. A proactive, organised candidate with strong communication will thrive here.

Qualifications

• Experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
• Confident with Microsoft Office (Word, Excel, Outlook)
• Highly organised, methodical and able to prioritise workload
• Customer-focused with excellent communication skills
• Adaptable, proactive, and a team player

Responsibilities

• Being the first point of contact for customer enquiries (phone & email)
• Preparing quotations, processing orders, invoices and dispatch paperwork
• Tracking quotations and following up with customers
• Coordinating deliveries and export documentation (UK & overseas)
• Liaising with suppliers regarding prices and lead times
• Providing basic technical support and resolving customer queries
• Maintaining accurate customer files and records
• Supporting marketing activities, website updates and exhibitions when required
• Covering colleagues during holidays/absence

Skills

Microsoft Office

Customer service

Communication

Team player

Proactive

Tools

Sage 200

Job description

Options Resourcing Ltd. is seeking an Internal Sales Administrator for a busy engineering client in Southam. The role focuses on first-line contact with customers, quotation preparation, order processing and aftersales support to ensure smooth sales workflows.

You will work closely with the sales team, handle enquiries by phone and email, and assist with deliveries, invoicing and documentation. A proactive, organised candidate with strong communication will thrive here.