Engineering Assistant: Training to Service Engineer (Field/Office)

Kingspan Water & Energy; Grampound Road; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kingspan Water & Energy in the Seaford/Brighton area is seeking an Engineer Assistant to support the Engineering Team. This role blends field and office tasks to develop hands-on technical experience, with training to progress into a Service Engineer position.

You will engage in task management, customer communication, and on-the-job learning while contributing to high levels of customer satisfaction in a collaborative environment.

Qualifications

• Experience with sewage treatment plants, pumping stations, rainwater separators or similar equipment is beneficial.
• Strong communication and customer care skills are essential.
• Willingness to train and develop in a technical role.
• A valid UK driving licence is required.

Responsibilities

• Use PDA software to receive and manage tasks.
• Proactively contact customers with accurate ETAs and notify delays.
• Complete detailed reports and provide feedback on job performance.
• Perform visual risk assessments and raise safety concerns with your line manager.
• Conduct monthly van stock checks and report parts used.
• Participate in on-the-job training and personal development courses.

Skills

Electrical basics

Mechanical basics

Customer service skills

IT proficiency

Clean driving licence

Proactive learner

PDA software

Tools

PDA software

Job description

Kingspan Water & Energy in the Seaford/Brighton area is seeking an Engineer Assistant to support the Engineering Team. This role blends field and office tasks to develop hands-on technical experience, with training to progress into a Service Engineer position.

You will engage in task management, customer communication, and on-the-job learning while contributing to high levels of customer satisfaction in a collaborative environment.