Engineering Assistant - Train to Service Engineer (On-Site)

Hollybank Trustees Ltd; Truro; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Career Growth

Training & Development

Mentorship

Team Culture

Health & Wellness

Financial Security

Employee Discounts

Cycle to Work

Referral Bonuses

Job summary

Kingspan Water & Energy is seeking an Engineer Assistant to support our Engineering Team, combining field and office duties. This role offers hands-on training and progression into a Service Engineer position, with a focus on delivering high customer satisfaction.

Candidates should be in the Seaford/Brighton area and ready to join a dynamic, collaborative environment. The position emphasizes strong communication, technical knowledge, and on-the-job learning, with opportunities for development

Qualifications

• Technical experience with sewage treatment plants, pumping stations or similar equipment is beneficial but not essential.
• A strong foundation in electrical and mechanical principles.
• The ability to interact professionally with clients and ensure high satisfaction.
• Comfortable using mobile technology and software to manage tasks.
• A valid UK driving licence is essential for this role.
• A proactive attitude and desire to learn and develop in a technical environment.

Responsibilities

• Task Management: Use PDA software to receive and manage tasks effectively.
• Customer Communication: Proactively contact customers with accurate ETAs and notify delays.
• Reporting & Feedback: Complete detailed reports, provide feedback on job performance, and recommend improvements or alarms.
• Safety & Risk Assessments: Perform visual risk assessments and raise safety concerns with your line manager.
• Stock Management: Conduct monthly van stock checks and report on parts used to ensure correct procedures.
• On-the-job Training: Participate in on-the-job training and personal development courses as directed.

Skills

Technical Experience

Electrical/Mechanical Knowledge

Customer Service

IT Proficiency

Driving Licence

Motivation

Job description

Kingspan Water & Energy is seeking an Engineer Assistant to support our Engineering Team, combining field and office duties. This role offers hands-on training and progression into a Service Engineer position, with a focus on delivering high customer satisfaction.

Candidates should be in the Seaford/Brighton area and ready to join a dynamic, collaborative environment. The position emphasizes strong communication, technical knowledge, and on-the-job learning, with opportunities for development