Engineering Admin & Hire Desk Coordinator

Central Platform Services Ltd; Knowsley; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Full on the job training

Friendly, team-focused workplace

Opportunities to grow within the biz

Job summary

Central Platform Services Ltd. is seeking a Hire Desk / Engineering Administrator to support our field engineers and hire operations in a busy, dynamic environment.

The role requires strong administrative skills, independence, and a proactive approach to coordinating workloads and client communications. You will be responsible for scheduling, stock coordination, compliance (LOLER, PDI), and vendor liaison, with training provided for Xero.

Qualifications

• Strong administrative or coordination experience.
• Confident communicator – written and verbal.
• Excellent time management and organisation.
• Tech-savvy – especially with Microsoft Office.
• Able to work independently and under pressure.
• High attention to detail.
• Experience with Xero (not essential – training provided).
• Previous experience in hire or engineering support.

Responsibilities

• Schedule and manage engineer workloads and overtime.
• Maintain regular client communication via phone and email.
• Track and review engineer job reports, quotes, and invoicing.
• Maintain stock levels and coordinate parts supply.
• Manage hire equipment compliance (LOLER, PDI).
• Support hire desk enquiries, contracts, and logistics.
• Keep machine status records up to date.
• Telesales support when required.
• Handle parts enquiries and supplier coordination.
• Maintain internal and van stock records.
• Search and identify parts from on-line manuals.
• Oversee driver and vehicle compliance (licensing, inspections, tachographs).
• Monitor fleet tracking systems and driving behaviours.
• Maintain organised records for audits and reporting.
• Greet visitors, ensure sign-in processes, and enforce safety protocols.
• Manage contractor documentation and PPE requirements.
• Assist with customer complaints and internal documentation.
• Monitor office cleanliness, security, and contractor hours.
• Uphold GDPR and information security policies.

Skills

Administrative coordination

MS Office

Time management

Organisation

Attention to detail

Written and verbal communication

Xero training

Hire/engineering support experience

Job description

Central Platform Services Ltd. is seeking a Hire Desk / Engineering Administrator to support our field engineers and hire operations in a busy, dynamic environment.

The role requires strong administrative skills, independence, and a proactive approach to coordinating workloads and client communications. You will be responsible for scheduling, stock coordination, compliance (LOLER, PDI), and vendor liaison, with training provided for Xero.