Engineer Scheduler & Help Desk - Fire Protection (Training)

Lamb Personnel ltd; Kingston upon Thames; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Training opportunities

Free on-site parking

Job summary

Lamb Personnel ltd is recruiting an Engineer Scheduler & Help Desk Coordinator in Kingston upon Thames. The role involves scheduling engineers, processing job calls, data entry into our database, and providing help desk support by phone.

We offer £28,000 rising to £29,000 after a 6-month probation, 40 hours per week, Mon-Fri 8am to 5pm, pension, annual leave entitlement, training opportunities and free on-site parking.

Qualifications

• Strong administrative experience and ability to work on own initiative.
• Diary management and database experience.
• Excellent communication and organisational skills.
• Proficient IT skills with Outlook, Word and Excel.
• Able to multi-task and meet deadlines.

Responsibilities

• Scheduling and arranging engineers’ jobs
• Processing engineers’ job calls and producing client reports
• Inputting data into our main database system
• Providing help desk support by the phone to our customers and engineers
• Purchasing materials and raising engineers purchase orders
• Other general office duties

Skills

Excellent communication

Diary management

Database experience

Organisational skills

Phone manner

IT skills (Outlook/Word/Excel)

Scheduling engineers

Teamwork / independence

Fire alarm knowledge

Tools

Outlook

Word

Excel

Job description

Lamb Personnel ltd is recruiting an Engineer Scheduler & Help Desk Coordinator in Kingston upon Thames. The role involves scheduling engineers, processing job calls, data entry into our database, and providing help desk support by phone.

We offer £28,000 rising to £29,000 after a 6-month probation, 40 hours per week, Mon-Fri 8am to 5pm, pension, annual leave entitlement, training opportunities and free on-site parking.