Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Woking; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in digital infrastructure seeks a Cloud Engineer in Southampton. This full-time, permanent role offers the chance to work with experts in Cloud, Network, and Security. Responsibilities include training, incident monitoring, and documentation management. The ideal candidate will have a strong interest in Cloud technologies and relevant certifications. Join a diverse team committed to innovation and customer satisfaction, with benefits including generous leave and ongoing training.

Benefits

26 days' annual leave plus option to buy/sell days

Company pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Ongoing training and development

Qualifications

• Experience in medium to large support environments preferred.
• Interest in Cloud technologies including Azure and Linux.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts as needed.
• Create and review technical documentation and Statements of Work.

Skills

Cloud technologies

Leadership

Problem-solving

Effective communication

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server 2016+

VMware vCloud Director

Job description

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Client:

Telent

Location:

Woking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers an excellent opportunity to work with a skilled team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and maintain relationships with customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to advancing digital infrastructure across the country. Join us to innovate and develop networks for millions, making a significant impact by supporting critical infrastructure 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Support Professional Services and sales within Network Services.
• Monitor customer incidents and report on accounts as needed.
• Identify trends, security threats, and technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, updates, and documentation.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and Statements of Work.
• Pre-stage equipment for customer installations.
• Attend customer meetings and support reviews.
• Ensure accurate timesheet submissions.
• Maintain relevant certifications and complete administrative tasks accurately.
• Adhere to GDPR and security policies.

Cloud Engineer - Qualifications:

The ideal candidate will have an interest in Cloud technologies, including Azure, Linux, MS SCCM, and MS Exchange, with opportunities for skill development. Experience in medium to large support environments and on-premise Cloud Services is preferred.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking knowledge
• SQL Server 2016+ (clustering, availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director
• Leadership and teamwork skills
• Strong work ethic and problem-solving passion
• Effective communication skills

What we offer:

At Telent, you'll find opportunities to develop across sectors and technologies, supported by an inclusive culture that values diversity and innovation. Benefits include:

• 26 days' annual leave plus option to buy/sell days
• Company pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing training and development

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid