Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Guildford; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company in Guildford is seeking a Cloud Engineer to join their Engineering team. This role involves supporting internal and external customers while engaging in innovative projects. The ideal candidate will have a strong interest in Cloud technologies and relevant certifications. Join a diverse environment with opportunities for growth and a focus on customer satisfaction.

Benefits

26 days annual leave plus options to buy/sell days

Company pension scheme

Family-friendly policies

Occupational health support

Discounts via Telent Reward scheme

Ongoing development support

Qualifications

• Experience in support environments (IT Managed Service).
• On-premise Cloud Services experience is desirable.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report as necessary.
• Manage documentation related to customer platforms.

Skills

Cloud technologies

Leadership qualities

Excellent communication skills

Problem-solving passion

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

MS SCCM

MS Exchange

Microsoft SQL Server 2016+

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Guildford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer and gaining exposure to challenging projects.

The Cloud Engineer will develop and strengthen relationships with both internal and external customers, providing proactive service in all aspects of service delivery. The role acts as a bridge between the engineering team and Service Delivery, Projects, and Service Desk within Telent to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to engage actively—innovate and develop networks and systems for millions. The work is complex, but the rewards are substantial—our work impacts the nation! Help build and maintain critical infrastructure connectivity and security 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report as necessary.
• Highlight trends, security threats, or technical bulletins affecting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Follow internal and external processes regarding task allocation, completion, and reporting, including documentation updates.
• Assist with Proof of Concept (PoC), Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Lead or assist in pre-staging equipment for customer sites.
• Attend customer meetings as required.
• Ensure accurate timesheet submissions.
• Maintain relevant certifications and training aligned with role and objectives.
• Complete overtime and expenses accurately and timely.
• Adhere to GDPR and security policies regarding sensitive data.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in support environments (IT Managed Service). On-premise Cloud Services experience is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking knowledge
• Microsoft SQL Server 2016+ (clustering, availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director
• Leadership qualities
• Strong work ethic and ownership
• Hands-on with relevant technology
• Collaborative and trustworthy relationship builder
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

What we offer:

A diverse and inclusive environment with opportunities for development, learning, and impact. Benefits include:

• 26 days annual leave plus options to buy/sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support
• Discounts via Telent Reward scheme
• Ongoing development support

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid