Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Cloud Engineer to join their Engineering team in Southampton. This role involves developing customer relationships and providing proactive service while working with Cloud, Network, and Security specialists. You'll be responsible for training, monitoring incidents, and maintaining documentation, ensuring high customer satisfaction. Join us to innovate and impact critical infrastructure across the country.

Benefits

26 days annual leave

Company matched pension

Health support

Development opportunities

Qualifications

• Interest in Cloud technologies, with some Azure knowledge.
• Strong work ethic and experience in support environments.
• On-premise Cloud Services experience.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create and review technical documentation.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

VCP 6.x-DCV

MCSA

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

Networking

Microsoft SQL Server

Azure MFA

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks, and systems impacting millions, and help keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins affecting customers.
• Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task management, reporting, and changes.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation such as TA, POC, RFC, WI, and SoW.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and support reviews.
• Ensure accurate and timely submission of timesheets and expenses.
• Align certifications and training with business objectives.
• Adhere to GDPR and information security policies.

Cloud Engineer - Requirements:

• Interest in Cloud technologies, with some Azure knowledge, Linux, MS SCCM, and MS Exchange exposure.
• Strong work ethic, positive attitude, and experience in support environments.
• On-premise Cloud Services experience.
• Desirable certifications include VCP 6.x-DCV, MCSA, LPIC-2.
• Knowledge of Networking, Microsoft SQL Server, Azure MFA, VMware vCloud Director.
• Leadership qualities, excellent communication skills, problem-solving passion, and ability to work independently or in a team.

What we offer:

• 26 days annual leave plus options to buy/sell days.
• Company matched pension, family policies, health support, discounts, and development opportunities.
• Our values: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused.

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