Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Portsmouth; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Cloud Engineer to join their team in Portsmouth. The role involves developing technical relationships, supporting customer satisfaction, and working on challenging projects in Cloud technologies. Ideal candidates will have a strong work ethic and relevant experience in IT Managed Services.

Benefits

26 days annual leave

Company matched pension

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Ongoing development and support

Qualifications

• Experience in a support environment (IT Managed Service).
• Knowledge of Azure cloud and Linux.

Responsibilities

• Train internal staff and customers on products and solutions.
• Manage documentation related to customer platforms.
• Assist with Professional Services and Sales opportunities.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft SQL Server 2016 or above

Azure MFA and Identity Services

Microsoft System Configuration Manager

Microsoft Exchange Server 2016 or above

VMware vCloud Director

Job description

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Engineer - Cloud (Previous Relevant Experience is Required), Portsmouth, Hampshire

Client: Telent

Location: Portsmouth, Hampshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will develop and maintain engineering and technical relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks and systems, and make a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of all customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and changes, updating all relevant parties and documentation.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications and training to business objectives and role.
• Submit overtime and expenses accurately and promptly.
• Adhere to GDPR and information security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in a support environment (IT Managed Service). Experience with On-premise Cloud Services is also desired.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities
• Strong ownership and work ethic
• Hands-on with relevant technology
• Collaborative relationship-building skills
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

What we offer:

A career at Telent offers diverse opportunities across sectors and technologies. We support your development, learning, and impact. We foster an inclusive culture that values diversity and ideas, ensuring everyone can thrive at work.

Benefits include:

• 26 days annual leave plus options to buy or sell days
• Company matched pension
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts via Telent Reward scheme
• Ongoing development and support

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

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