Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Swindon; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in Swindon is seeking a Cloud Engineer to join their dynamic team. This role involves developing technical relationships, supporting customer satisfaction, and managing documentation for Cloud Services. The ideal candidate will have a strong interest in Cloud technologies and experience in support environments. The position offers opportunities for growth and a diverse work culture.

Benefits

26 days annual leave plus public holidays

Company matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Continuous development and support

Qualifications

• Experience in medium to large support environments.
• On-premise Cloud Services experience.

Responsibilities

• Train internal engineering staff and customers.
• Monitor customer incidents and report on accounts.
• Create technical documentation.

Skills

Cloud technologies

Leadership

Problem-solving

Communication

Education

MCSA: Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server 2016+

VMware vCloud Director

Job description

Social network you want to login/join with:

Engineer - Cloud (Previous Relevant Experience Required), Swindon, Wiltshire

Client:

Telent

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development in challenging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and ensuring high customer satisfaction by acting as a bridge between engineering, Service Delivery, Projects, and Service Desk teams.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, impacting critical infrastructure connectivity and protection 24/7.

What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical bulletins affecting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding tasks, reporting, and change management.
• Support Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Peer review engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and support reviews.
• Ensure accurate and timely timesheet submissions.
• Align certifications and training with business objectives.
• Complete overtime and expenses accurately.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate has an interest in Cloud technologies, including Azure, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with on-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Windows Server 2016 or above
• Networking Concepts knowledge
• SQL Server 2016+ (clustering, availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Leadership qualities and excellent communication skills
• Problem-solving passion and ability to work independently or in a team

What we offer:

A career at Telent offers sector, role, technology, and customer diversity, with opportunities for development, learning, and impact. We foster an inclusive culture that values diversity and ideas, enabling everyone to thrive at work.

• 26 days annual leave plus public holidays, with buy/sell options
• Company matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Continuous development and support

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid