Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Basildon; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer in Basildon. This role involves developing customer relationships, monitoring incidents, and supporting Cloud technologies. Ideal candidates should possess knowledge of Azure and have strong communication skills. Opportunities for growth and a supportive work environment await.

Benefits

26 days annual leave plus public holidays

Company matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Development and support in the role

Qualifications

• Experience in a support environment with on-premise Cloud Services is advantageous.
• Interest in Cloud technologies, including Azure knowledge.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create and review technical documentation and statements of work.

Skills

Cloud technologies

Leadership qualities

Excellent communication skills

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Azure

Linux

MS SCCM

MS Exchange

VMware vCloud Director

Microsoft SQL Server 2016 or above

Job description

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Engineer - Cloud (Previous Relevant Experience is Required), Basildon

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Client:

Telent

Location:

Basildon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and maintain relationships with both internal and external customers, ensuring high customer satisfaction by providing proactive service and acting as a bridge between engineering and service teams.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks and systems for millions, and make a meaningful impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, and technical bulletins impacting customers.
• Manage documentation related to customer platforms and services.
• Follow internal and external processes for tasks, reporting, and changes.
• Support PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and statements of work.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and reviews.
• Ensure accurate time sheet submissions and compliance with policies.
• Maintain certifications aligned with role and objectives.
• Complete overtime and expenses accurately and promptly.
• Adhere to GDPR and security policies regarding sensitive data.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being advantageous.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and excellent communication skills
• Problem-solving passion and ability to work independently or in a team

What we offer:

A career at Telent offers opportunities across sectors and roles, with ongoing learning and impact. We foster an inclusive culture that values diversity and individual expression, helping everyone thrive at work.

Benefits include:

• 26 days annual leave plus public holidays, with options to buy or sell days
• Company matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts via Telent Reward scheme
• Development and support in the role

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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About Telent:

Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure across the UK. Join us to make a real impact, fulfill your potential, and contribute to a connected and safer future for everyone.