Engagement Delivery Lead
The Scale Factory Ltd
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Benefits offered by this job
Job summary
Scale Factory Ltd. is seeking an Engagement Manager to provide the client-facing wrapper around delivery, overseeing onboarding, coordination, governance and commercial hygiene.
The role spans the full delivery portfolio and is allocated by engagement size and client profile rather than technology. Responsibilities include onboarding, governance, scope control and ensuring successful engagement outcomes across multiple concurrent projects.
Qualifications
- PRINCE2, Agile/Scrum or PMP certification for delivery governance.
- Engagement or delivery management experience in consultancy/agency.
- Strong client-facing confidence with senior stakeholders.
- Ability to influence without formal authority.
- Technical literacy to challenge plans and discuss with engineers.
Responsibilities
- Mobilisation: lead engagement onboarding including access, security prerequisites and environments.
- Stakeholder mapping and communications plan.
- Readiness: ensure prerequisites are met for productive start.
- Kick-off: run kickoff with Delivery Manager and own governance.
- Own milestone plan, RAID log and dependencies.
- Conduct status reporting, steering meetings and service reviews.
- Maintain a single view of engagement health in records.
- Weekly pairing session with Delivery Manager on progress and risks.
Skills
Job description
Scale Factory Ltd. is seeking an Engagement Manager to provide the client-facing wrapper around delivery, overseeing onboarding, coordination, governance and commercial hygiene.
The role spans the full delivery portfolio and is allocated by engagement size and client profile rather than technology. Responsibilities include onboarding, governance, scope control and ensuring successful engagement outcomes across multiple concurrent projects.
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