Delivery Lead: Program & Stakeholder Champion

TEKsystems; City of Edinburgh; On-site; GBP 60,000 - 90,000; Full time

Job summary

TEKsystems is seeking a Delivery Lead to manage one or more engagements, ensuring delivery, risk mitigation, and clear communication with customers. You will oversee on/off boarding, reporting, and budget tracking while aligning with contractual terms and business benefits.

The role emphasizes stakeholder collaboration, value delivery, and continuous improvement across the engagement lifecycle within TEKsystems Global Services.

Qualifications

• Bachelor’s degree is a plus.
• Experience in traditional and agile project management methodologies preferred.
• Delivery Team Member, Customer Success Manager, Project Manager, or other IT experience.
• Experience managing and delivering Customer professional services agreements is a plus.
• Understanding of Services Outsourcing.
• Agile, Project Management and ITIL certifications a plus.
• Intermediate to advanced proven experience with both Excel and PowerPoint.
• Financial management and reporting experience.
• Stakeholder management.

Responsibilities

• Understand project vision/SoW deliverables and any technical requirements defined by the customer.
• Collaborate with the Account Team to manage risk, scope, and deliverables per contracts.
• Manage revenue tracker for assigned engagement(s).
• Consolidate project status and budget information across projects.
• Consolidate and provide project reporting regarding resources, financials or MBRs/QBRs.
• Identify and coordinate project change control processes.
• Perform issue management and notify affected parties appropriately.
• Understand escalation protocol between Consultants, Customers and Account Managers.
• Understand timekeeping processes and ensure timely entry by Consultants.

Skills

Excellent communication

Analytical skills

Time management

Organizational skills

Risk analysis

Stakeholder management

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Job description

TEKsystems is seeking a Delivery Lead to manage one or more engagements, ensuring delivery, risk mitigation, and clear communication with customers. You will oversee on/off boarding, reporting, and budget tracking while aligning with contractual terms and business benefits.

The role emphasizes stakeholder collaboration, value delivery, and continuous improvement across the engagement lifecycle within TEKsystems Global Services.