Enforcement Field Agent — Company Car & Bonus Potential

Bristow & Sutor; Brighton; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company car

Fuel card

Smartphone

Training and career development

Contributory pension scheme

Life assurance 4x salary

Holiday allowance

Job summary

Bristow & Sutor in Brighton are recruiting Enforcement Agents to visit customers' homes and businesses across Brighton, Worthing, Eastbourne and surrounding areas. You will negotiate to maximise recoveries, take payments, set up arrangements and support customers through the process.

You must have a full UK driving licence, a clean record and the resilience to handle challenging conversations. We offer a competitive salary, progression and various benefits as part of our total rewards package.

Qualifications

• A full UK Manual Driving Licence.
• Free of CCJ’s and Criminal Record.
• Likes working to targets and being paid for what you achieve.

Responsibilities

• Visit customers' homes and businesses
• Negotiate professionally and confidently to maximise successful recoveries
• Take payments, set up arrangements and help customers complete an income questionnaire
• Take control of goods when there's no other option, always following the regulations
• Maintain accurate case notes, visit reports, and payment records
• Identify and support customer vulnerability by recognising signs of hardship, adapting your approach and ensuring appropriate referral pathways are followed

Skills

Communication skills

Negotiation skills

Calm under pressure

Time management

Empathy

Active listening

Job description

Bristow & Sutor in Brighton are recruiting Enforcement Agents to visit customers' homes and businesses across Brighton, Worthing, Eastbourne and surrounding areas. You will negotiate to maximise recoveries, take payments, set up arrangements and support customers through the process.

You must have a full UK driving licence, a clean record and the resilience to handle challenging conversations. We offer a competitive salary, progression and various benefits as part of our total rewards package.