Enforcement Agent: Field Negotiator with Car & Commission

Bristow and Sutor Group; Cardiff; Presencial; GBP 26 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company car

Fuel card

Business expenses

Smartphone

Training and career development

Pension scheme

Employee Assistance Programme

Hastee benefits

Resumo da oferta

Bristow & Sutor Group seeks Enforcement Agents in Cardiff and surrounding areas. You will visit customers at their homes and businesses, negotiate recoveries, collect payments, and manage case records. A full UK driving licence and a clean record are required.

Excellent earning potential with a competitive base salary and commission opportunities. We offer a comprehensive reward package, training, and progression in a long-established enforcement business serving high-profile clients across

Qualificações

• Strong communication and negotiation skills.
• Confidence in handling difficult conversations with tact.
• Ability to stay calm, firm, and fair under pressure.
• You’re motivated by targets and earnings.
• Good time management and personal organisation.
• Able to engage with anyone and listen as well as speak.
• Respectful conduct and sound judgement.

Responsabilidades

• Visit customers' homes and businesses.
• Negotiate professionally to maximise recoveries.
• Take payments, set up arrangements and help customers complete income questionnaires.
• Take control of goods when required, following regulations.
• Maintain accurate case notes, visit reports and payment records.
• Identify vulnerability and refer to appropriate support pathways.

Conhecimentos

Communication skills

Negotiation

Time management

Calm under pressure

Active listening

Customer focus

Driving licence

No CCJs/Criminal record

Ferramentas

UK Driving Licence

Descrição da oferta de emprego

Bristow & Sutor Group seeks Enforcement Agents in Cardiff and surrounding areas. You will visit customers at their homes and businesses, negotiate recoveries, collect payments, and manage case records. A full UK driving licence and a clean record are required.

Excellent earning potential with a competitive base salary and commission opportunities. We offer a comprehensive reward package, training, and progression in a long-established enforcement business serving high-profile clients across