Enforcement Agent - Field Role with Company Car & £40k+

Bristow and Sutor Group; Greater London; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company car

Fuel card

Smartphone

Training & development

Pension scheme

Life assurance

Job summary

Bristow & Sutor Group is seeking dedicated Enforcement Agents for North West London and surrounding areas. You will represent clients to recover debts, visit homes and businesses, and negotiate settlements with care and professionalism.

The role requires a full UK driving licence and a resilient, target-driven individual. Excellent benefits, training, and career progression accompany the package.

Qualifications

• Strong communication and negotiation skills.
• Ability to handle sensitive conversations and maintain composure.
• Proven time management and organisational abilities.
• Demonstrated resilience and independent working style.
• Clear conflict resolution and sound judgement.

Responsibilities

• Visit customers' homes and businesses within designated areas.
• Negotiate professionally to maximise recoveries and set up payment plans.
• Take payments, arrange income questionnaires, and document case notes.
• Take control of goods when necessary, following regulatory requirements.
• Maintain accurate visit reports, payment records and case notes.
• Identify vulnerable customers and refer to appropriate support pathways.

Skills

Communication

Negotiation

Time management

Resilience

Conflict resolution

Job description

Bristow & Sutor Group is seeking dedicated Enforcement Agents for North West London and surrounding areas. You will represent clients to recover debts, visit homes and businesses, and negotiate settlements with care and professionalism.

The role requires a full UK driving licence and a resilient, target-driven individual. Excellent benefits, training, and career progression accompany the package.