Enforcement & Compliance Officer

Driver and Vehicle Licensing Agency (DVLA); Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A UK government agency is seeking a prosecutor to manage vehicle enforcement cases and represent the agency in magistrates' court. This role involves engaging with customers, educating them on compliance issues, and collaborating with stakeholders like the police. Candidates should have experience in enforcement or legal environments and strong communication skills. The position also offers benefits including a generous pension plan and flexible working arrangements.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience in civil service or law enforcement is highly desirable.
• Proven ability to manage complex cases and communicate effectively with diverse stakeholders.

Responsibilities

• Manage vehicle enforcement cases at the prosecution stage.
• Communicate with customers to ensure compliance.
• Prepare and present cases in magistrates' court.

Skills

Experience within an enforcement or legal environment

Strong communication skills

Ability to manage cases

Networking and stakeholder engagement

Job description

The Driver and Vehicle Licensing Agency (DVLA) plays a vital role in keeping Britain’s roads safe and efficient. We are responsible for the registration and licensing of drivers in Great Britain and vehicles across the UK, as well as the collection and enforcement of Vehicle Excise Duty (VED). Our work ensures that only qualified drivers and correctly taxed vehicles are on the road. Our key responsibilities include issuing photocard driving licences and vehicle registration certificates, recording driver endorsements and medical conditions, and taking enforcement action against tax evaders. We also register and issue tachograph cards, sell personalised registrations, and support law enforcement by providing crucial data to police and intelligence services. In addition, we offer anonymised data services to authorised users, helping inform public and private sector decision‑making. At DVLA, we are committed to delivering services that are simple, secure, and efficient, making a difference to millions of people every day.

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work‑life balance.

Read more in the Benefits section below! Find out more about what it’s like working at DVLA.

You will play a pivotal role in representing the Agency at Magistrates’ Court(s) as a Prosecutor for vehicle tax and insurance‑related offences. We will look to you to engage with customers to educate and encourage compliance for these offences. This is a fantastic opportunity to work in a role which is varied, where no two days are the same. This can be a challenging yet rewarding role, ensuring road safety and that regulations are followed. You will have the chance to network and build relationships with various stakeholders such as the Police, Local Authorities and Trading Standards.

Responsibilities

• Manage vehicle enforcement cases at the prosecution stage.
• Verify facts and documents on DVLA systems to support decisions on whether to proceed to court.
• Communicate with customers through written correspondence, telephone calls and in person.
• Educate customers to ensure future compliance.
• Prepare cases for court, ensuring compliance with legislation and observing relevant timescales throughout prosecution.
• Present cases on behalf of the agency in magistrates’ court.
• Work with other enforcement agencies such as the police and Trading Standards when requested, assisting in operations that expose illegal practices amongst number plates. Support police in roadside operations to report non‑compliant plates and unlicensed vehicles.

Have you got experience within an enforcement or legal environment? Do you have the drive and dedication to help us combat vehicle crime and make UK roads safer for everyone?

Disability Confident Statement

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to.