Energy Operations Executive

TN United Kingdom; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Energy Operations Executive to join their dynamic team. This role involves pricing fixed energy contracts for SME and Mid-Market customers, managing contracts, and supporting onboarding processes. The ideal candidate will have a solid background in energy operations, exceptional attention to detail, and a passion for working with complex data. This position offers an opportunity to contribute to a growing team while developing valuable skills in a fast-paced environment. If you're ready to take on challenges and improve internal processes, this could be the perfect fit for you.

Qualifications

• 2-5 years of experience in energy operations and pricing.
• Strong proficiency in Excel and data handling.

Responsibilities

• Price fixed energy contracts for SME and Mid-Market customers.
• Manage client onboarding and handle supplier calls.
• Resolve billing queries and maintain CRM records.

Skills

Energy operations experience

Excel proficiency

Attention to detail

Strong communication skills

Ability to build supplier relationships

Resilience under pressure

Proactive process improvement

Tools

CRM systems

Job description

Our client, an energy broker, is looking for an Energy Operations Executive to join their growing team. In this role, you will price fixed energy contracts for SME and Mid-Market customers, manage contracts, support onboarding, and handle client and supplier calls. Additional tasks include maintaining CRM records, coordinating connections, managing tenancy changes, and resolving billing queries. If you have previous energy operations experience, strong attention to detail, and a passion for working with complex data, apply now!

Key responsibilities:

1. Price fixed energy contracts for SME and Mid-Market customers
2. Submit and process customer contracts
3. Manage client onboarding
4. Handle client and supplier calls
5. Accurately capture customer information in the CRM system
6. Coordinate new connections and meter installations
7. Process tenancy changes (COTs) and new connections
8. Resolve billing queries
9. Collaborate with the sales team to support growth and retention

Skills and experience required:

1. 2-5 years of experience in operations and pricing within the energy supply or TPI sector
2. Proficient in Excel with a strong ability to work with data and numbers
3. Detail-oriented with a strong attention to detail
4. Resilient with the ability to work well under pressure
5. Strong verbal and written communication skills
6. Ability to build supplier relationships
7. Proactive and eager to challenge and improve internal processes