Energy Debt Resolution Specialist

Sustainable Energy First; Lytham St Annes; Hybrid; GBP 21,817 - 26,666; Full time

Benefits offered by this job

25 days holiday + bank holidays

Flexible working options

Gym contribution

Private Medical Insurance

Enhanced maternity/paternity leave

Job summary

An energy and sustainability consultancy in Lytham St Annes is seeking a Payment & Disconnection Specialist to manage debt-related issues, providing support to customers and suppliers. Ideal candidates will possess strong communication skills and be customer-focused. The role offers a salary of £24,242 and a hybrid working model with additional benefits such as private medical insurance and flexible working options.

Qualifications

• Excellent interpersonal and communication skills to resolve matters effectively.
• Self-starter who can work independently and prioritize tasks.
• Adept at communicating via phone or email.

Responsibilities

• Manage debt-related queries from suppliers, customers, and third parties.
• Resolve escalated queries to prevent disconnection of energy supplies.
• Confident communication with suppliers to prevent issue escalation.

Skills

Customer focused

Organised

Determined problem solver

Confident communicator

Team player

Technology

Job description

An energy and sustainability consultancy in Lytham St Annes is seeking a Payment & Disconnection Specialist to manage debt-related issues, providing support to customers and suppliers. Ideal candidates will possess strong communication skills and be customer-focused. The role offers a salary of £24,242 and a hybrid working model with additional benefits such as private medical insurance and flexible working options.