Debt Management Specialist (Flexible/Hybrid)

SmartestEnergy Limited; Worthing; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

SmartestEnergy Limited is seeking a proactive, customer-focused professional to join our credit control team in Worthing. You will manage customer accounts end-to-end, driving efficient debt collection and timely dispute resolution within our service standards.

Key tasks include collecting overdue debt, arranging payments and Direct Debits, monitoring credit terms and tracing customers and landlords, while collaborating with Technical and Business Development to support installations and

Qualifications

• Proven collection skills and experience.
• Intermediate IT skills in MS Office.
• Highly numerate with attention to detail to ensure accuracy of records.

Responsibilities

• Manage customer accounts end-to-end in credit control and debt management.
• Collect overdue debt, arrange payments and Direct Debits.
• Monitor credit terms, trace customers and landlords.
• Support internal teams to resolve issues and recover outstanding monies.

Skills

Proven collection skills

MS Office proficiency

Numerate with attention to detail

Job description

SmartestEnergy Limited is seeking a proactive, customer-focused professional to join our credit control team in Worthing. You will manage customer accounts end-to-end, driving efficient debt collection and timely dispute resolution within our service standards.

Key tasks include collecting overdue debt, arranging payments and Direct Debits, monitoring credit terms and tracing customers and landlords, while collaborating with Technical and Business Development to support installations and