Energetic Team Leader: Drive Growth & Great Service

Card Factory; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

cardfactory in Glasgow is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and help every customer leave with what they came for and a smile.

You will lead by example, unlock the potential of colleagues, drive store initiatives, maintain clear communication, and ensure the shop runs smoothly with confidence and care. This is a hands-on retail role with real opportunities to grow.

Qualifications

• Strong leadership with the ability to motivate and manage a team.
• Curious and eager to learn, with an eye for the bigger picture.
• Value inclusivity and actively listen to every voice.

Responsibilities

• Lead day-to-day store operations and drive customer experiences.
• Set the tone, model excellent service, and support the Store Manager.
• Foster growth, drive commercial initiatives, and maintain open communication.
• Monitor performance metrics to keep the store thriving.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

cardfactory in Glasgow is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and help every customer leave with what they came for and a smile.

You will lead by example, unlock the potential of colleagues, drive store initiatives, maintain clear communication, and ensure the shop runs smoothly with confidence and care. This is a hands-on retail role with real opportunities to grow.