Endpoint Deployment Engineer - Multi-Site IT (Contract)

Reed Technology; England; In loco; GBP 15.000 - 21.000; Tempo pieno

Descrizione del lavoro

Reed Technology in Ipswich is seeking a Build Engineer on a 3-month contract to configure, deploy and support IT equipment across a multi-site environment. You will build and deploy laptops, desktops and mobile devices, manage asset records and incidents, assist users with setup and troubleshooting, and keep stock and documentation up to date.

The role requires IT support or endpoint experience, strong customer service, knowledge of ITSM systems and the ability to travel between sites with a

Competenze

• Experience in IT support, deployment or endpoint environments.
• Experience configuring laptops, desktops and mobile devices.
• Strong customer service and communication skills.
• Experience using ITSM or service desk systems.
• Experience maintaining asset records.
• Office 365 knowledge.

Mansioni

• Build, configure and deploy endpoint devices.
• Support device rollouts, refresh programmes and new starter equipment requests.
• Maintain asset records and inventories.
• Log and resolve IT incidents and service requests.
• Assist users with device setup and troubleshooting.
• Manage stock levels of hardware and peripherals.
• Update service management and asset tracking systems.
• Provide guidance and training on devices and apps.
• Escalate technical issues when needed.

Conoscenze

IT support

Endpoint deployment

Customer service

ITSM usage

Asset management

Microsoft 365

Strumenti

Intune

Endpoint Manager

SCCM

Autopilot

ITIL

Descrizione del lavoro

Reed Technology in Ipswich is seeking a Build Engineer on a 3-month contract to configure, deploy and support IT equipment across a multi-site environment. You will build and deploy laptops, desktops and mobile devices, manage asset records and incidents, assist users with setup and troubleshooting, and keep stock and documentation up to date.

The role requires IT support or endpoint experience, strong customer service, knowledge of ITSM systems and the ability to travel between sites with a