Endoscopy Scheduling Specialist

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 21,000 - 26,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking an administrative officer for the Endoscopy team in Bath. You will manage day-to-day booking of appointments, handle patient and relative queries, and contribute to a friendly, efficient appointment service.

You will work autonomously to prioritise referrals, update waiting lists, and provide accurate waiting time data, supporting multidisciplinary teams and ensuring high-quality patient care.

Qualifications

• Experience in healthcare administration and booking systems preferred.
• Ability to handle patient queries with empathy and accuracy.
• Strong data entry and organisational skills.

Responsibilities

• Manage day-to-day booking of Endoscopy appointments.
• Handle patient and relative queries and provide information.
• Update waiting lists and monitor appointment flow.
• Provide accurate monthly waiting time data.
• Coordinate with clinical teams for referrals and scheduling.

Skills

Booking appointments

Patient enquiries

Data entry

Telephone handling

Job description

Royal United Hospitals Bath NHS Foundation Trust is seeking an administrative officer for the Endoscopy team in Bath. You will manage day-to-day booking of appointments, handle patient and relative queries, and contribute to a friendly, efficient appointment service.

You will work autonomously to prioritise referrals, update waiting lists, and provide accurate waiting time data, supporting multidisciplinary teams and ensuring high-quality patient care.