Endoscopy Appointment Coordinator

Bristol NHS Foundation Trust; West of England; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking an enthusiastic Booking Clerk for the Endoscopy department at Southmead Hospital. You will support the administrative function, book Endoscopy appointments, manage waiting lists and coordinate patient care pathways in a busy hospital setting.

The role requires excellent attention to detail, strong organisational skills and the ability to communicate clearly with patients and colleagues. Experience with NHS administrative processes is desirable.

Qualifications

• Educated to GCSE level or equivalent or relevant experience.
• Excellent keyboard skills and MS Office knowledge.
• Able to prioritise workload and work under pressure.
• Strong communication and attention to detail.

Responsibilities

• Booking Endoscopy appointments and managing waiting lists.
• Process appointment letters and dispatch bowel preparation instructions.
• Telephone patients and coordinate care pathways within the department.
• Support administration in a fast-paced Endoscopy setting.

Skills

Keyboard skills

Communication skills

MS Office

Prioritise workload

Work under pressure

Independent working

Time-keeping

Flexible workload

Fluent English

Education

GCSE level or equivalent

Tools

Trac system

ESR HR system

Job description

Bristol NHS Foundation Trust is seeking an enthusiastic Booking Clerk for the Endoscopy department at Southmead Hospital. You will support the administrative function, book Endoscopy appointments, manage waiting lists and coordinate patient care pathways in a busy hospital setting.

The role requires excellent attention to detail, strong organisational skills and the ability to communicate clearly with patients and colleagues. Experience with NHS administrative processes is desirable.