Endoscopy Scheduling Coordinator

Sandwell and West Birmingham NHS Trust; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Sandwell and West Birmingham NHS Trust invites applications for an Endoscopy bookings administrator. The role focuses on achieving national waiting time targets and managing efficient booking processes across multiple sites for a diverse patient group.

The successful candidate will have excellent communication and organisational skills, experience with patient information systems, and an understanding of the 6-week/18-week pathways.

Qualifications

• Good GCSEs in Maths and English
• Customer service experience
• Experience with patient information systems (Medway or PiMS)

Responsibilities

• Manage endoscopy waiting lists and bookings across sites
• Liaise with patients and clinical staff to schedule appointments
• Ensure targets and reporting are maintained

Skills

Communication skills

Organisation

Patient liaison

Endoscopy bookings experience

Education

Business Administrator Level 3

Tools

Medway

PiMS

Job description

Sandwell and West Birmingham NHS Trust invites applications for an Endoscopy bookings administrator. The role focuses on achieving national waiting time targets and managing efficient booking processes across multiple sites for a diverse patient group.

The successful candidate will have excellent communication and organisational skills, experience with patient information systems, and an understanding of the 6-week/18-week pathways.