Administrative Assistant

St George's University Hospitals; Tooting; On-site; GBP 13,000 - 18,000; Part time

Job summary

St George's University Hospitals is seeking an Administrative Assistant to join the Endoscopy Service on a part-time basis. The role includes providing administrative and reception support, maintaining patient records, and handling enquiries across multiple sites.

You will work 22.5 hours weekly (Tuesday, Wednesday and Friday) and support a busy, patient-centered endoscopy pathway. The ideal candidate will have strong communication and IT skills, high attention to detail, and the ability to work

Qualifications

• Excellent communication and IT proficiency.
• Attention to detail with a patient-focused approach.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Provide administrative and reception support to the Endoscopy Service.
• Prepare and maintain patient records, ensuring accuracy and confidentiality.
• Welcome patients and support the smooth running of reception services.
• Handle telephone enquiries from patients, clinicians, and other departments.
• Support the clinical team with general clerical and administrative tasks.
• Ensure all documentation is filed and processed in accordance with departmental procedures.

Skills

Communication skills

IT skills

Attention to detail

Tools

Microsoft Office

Job description

We are looking for a proactive and organised Administrative Assistant to join our busy Endoscopy Service. This role provides essential administrative and reception support, helping to ensure patients receive a high-quality and efficient service throughout their endoscopy journey. Duties include preparing and maintaining patient records, handling telephone enquiries, and providing reception cover. The successful candidate will have excellent communication and IT skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment while maintaining a patient-focused approach. Working Pattern: Part-time, 22.5 hours per week, working Tuesday, Wednesday and Friday. Flexibility may be required to meet the needs of the service.

• Provide administrative and reception support to the Endoscopy Service.
• Prepare and maintain patient records, ensuring accuracy and confidentiality.
• Welcome patients and support the smooth running of reception services.
• Handle telephone enquiries from patients, clinicians, and other departments.
• Support the clinical team with general clerical and administrative tasks.
• Ensure all documentation is filed and processed in accordance with departmental procedures.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

We are looking for a motivated and organised Administrative Assistant to join our busy Endoscopy team. This is a key role supporting the delivery of diagnostic services, including preparing patient records, maintaining accurate data, and providing reception cover across our sites. The successful candidate will have excellent communication and administrative skills, be confident using Microsoft Office, and be able to work effectively both independently and as part of a multidisciplinary team in a fast-paced healthcare environment. Previous clerical or reception experience is essential.