Endoscopy Receptionist: Patient Access & Admin

Bedfordshire Hospitals NHS Foundation Trust; Luton, Bedford; On-site; GBP 23,000 - 28,000; Part time

Job summary

Bedfordshire Hospitals NHS Foundation Trust in Luton is looking for an enthusiastic Endoscopy Receptionist to join the busy Endoscopy Department Booking Office on a part-time basis (30 hours per week).

You will greet patients, manage admissions, handle calls, and maintain documentation using the hospital's information systems, with weekend shifts included.

Join a supportive team within a large NHS Trust committed to patient care and staff development.

Qualifications

• Good Standard of Education (equivalent GCSE maths/English).
• Previous Reception experience and evidence of competence at the role.
• Experience of working within NHS Environment.
• Experience using the PIMs system.
• Customer Care Experience.

Responsibilities

• Greet patients and visitors on arrival in Endoscopy unit with professionalism.
• Handle telephone enquiries from patients and staff; communicate admissions/discharges.
• Prepare and manage patient documentation and admissions.
• Utilise patient information system for documentation and data reporting.
• Support endoscopy booked admissions and data collection as required.

Skills

Reception experience

Customer care

Telephone manner

Interpersonal skills

Organizational skills

Education

GCSE Maths/English or equivalent

Tools

PIMs system

Job description

Bedfordshire Hospitals NHS Foundation Trust in Luton is looking for an enthusiastic Endoscopy Receptionist to join the busy Endoscopy Department Booking Office on a part-time basis (30 hours per week).

You will greet patients, manage admissions, handle calls, and maintain documentation using the hospital's information systems, with weekend shifts included.

Join a supportive team within a large NHS Trust committed to patient care and staff development.