Endoscopy Receptionist

NHS Jobs; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

East of England Community Health & Care NHS Trust is seeking an Endoscopy Receptionist to act as the first point of contact for patients and their families in the Endoscopy Unit. You will provide a welcoming reception, handle telephone enquiries, and support admissions processes with clerical duties including patient documentation and data reporting.

The role requires efficient use of the hospital information system and strong customer service skills to ensure smooth patient flow and information

Responsibilities

• Be the primary contact for patients and families within the Endoscopy Unit and provide a welcoming and professional reception.
• Manage telephone enquiries from patients and internal departments with efficiency and courtesy.
• Support the Endoscopy booked admissions process.
• Carry out a range of essential clerical tasks, including the preparation and management of patient documentation.
• Utilise the hospital's computerised patient information system and assist in data collection and reporting, as required.

Job description

The post holder will be the primary point of contact for patients and their families within the Endoscopy Unit and will provide a welcoming and professional reception. The Endoscopy Receptionist will manage telephone enquiries from patients and internal departments with efficiency and courtesy. The post holder will also support the Endoscopy booked admissions process and carry out a range of essential clerical tasks, including the preparation and management of patient documentation, as well as utilise the hospital's computerised patient information system and assist in data collection and reporting, as required.

East of England Community Health & Care NHS Trust

Bedfordshire Hospitals NHS Foundation Trust