Endoscopy Receptionist | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking an Endoscopy Receptionist to join the teams at Wexham Park Hospital and Heatherwood Hospital on a 12-month fixed term contract. The role covers reception and administrative duties to support busy Endoscopy services and enhance patient experience.

Applicants should demonstrate excellent communication, strong organisational skills, and the ability to work under pressure in a clinical environment.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organisational skills with attention to detail.
• Ability to work effectively under pressure in a fast-paced setting.
• Professional and compassionate approach when dealing with patients.

Responsibilities

• Provide high-quality reception and administrative support for the Endoscopy units.
• Act as a key point of contact for patients, visitors and clinical staff.
• Assist with managing appointments and clerical tasks to ensure smooth patient flow.

Skills

Communication

Organisational skills

Working under pressure

Compassionate care

Job description

Wexham Park Hospital / Heatherwood Hospital

Full Time – 37.5 hours per week ( includes weekend working)

An exciting opportunity has arisen to join the Endoscopy teams at Wexham Park Hospital (main base) and Heatherwood Hospital as an Endoscopy Receptionist on a 12-month fixed term contract.

You will play a vital role in supporting the administrative and reception functions of these busy departments, acting as a key point of contact for patients, visitors and clinical staff. Your contribution will help ensure the smooth, efficient running of endoscopy services and a positive patient experience.

This role is ideal for a proactive, organised and professional individual who thrives in a fast-paced healthcare environment. You will be responsible for delivering a high standard of reception support alongside a wide range of clerical and administrative duties.

Key requirements include:

• Excellent communication and customer service skills
• Strong organisational skills with attention to detail
• Ability to work effectively under pressure
• A professional and compassionate approach when dealing with patients

This is an excellent opportunity to become part of a dedicated and supportive team within a dynamic clinical setting.

The post holder will be responsible for ensuring all admin and clerical duties for patients coming into the Endoscopy units, ensuring a good patient experience across all Trust sites.

They will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems.

The post holder will assist with meeting Trust targets.

The post holder will be required to offer very high customer service skills for patients and both internal and external staff.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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For a full list of responsibilities and tasks associated with this role, please refer to the JD attached with this vacancy.

This advert closes on Sunday 15 Nov 2026