NHS Endoscopy Reception & Admissions Coordinator

Bedfordshire Hospitals NHS Foundation Trust; Luton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust invites applications for the Endoscopy Receptionist role in our busy Endoscopy Unit. You will welcome patients, greet visitors and manage admissions with professionalism.

Join a friendly admin team in a fast-paced clinical setting, using the hospital information system to document and coordinate patient records and bookings, while maintaining high standards of patient care and communication.

Qualifications

• Good GCSE or equivalent in maths and English.
• Previous reception experience preferred.
• Experience in NHS environment desirable.
• Experience using PIMs system.

Responsibilities

• Greet and welcome patients and visitors to the Endoscopy Unit and notify nursing staff.
• Handle telephone calls and respond to enquiries from clinical staff and the public regarding admissions, transfers and discharges.
• Organise patient documentation and scan/electronic filing into the hospital records system.
• Prepare admissions documentation in advance to support smooth intake processes.
• Carry out administrative tasks related to admissions and discharges using the patient information system.

Skills

Reception experience

NHS environment

PIMs system

Customer care

Communication skills

Education

GCSE maths/English

Job description

Bedfordshire Hospitals NHS Foundation Trust invites applications for the Endoscopy Receptionist role in our busy Endoscopy Unit. You will welcome patients, greet visitors and manage admissions with professionalism.

Join a friendly admin team in a fast-paced clinical setting, using the hospital information system to document and coordinate patient records and bookings, while maintaining high standards of patient care and communication.