Endoscopy Receptionist - 12-Month Fixed-Term, Full-Time

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Frimley Health NHS Foundation Trust in Slough is seeking an Endoscopy Receptionist on a 12-month fixed term contract to support reception and administration across Wexham Park and Heatherwood Hospitals.

You will be the first point of contact for patients and staff, delivering high standards of service, completing clerical tasks, and assisting with appointment systems to maintain smooth endoscopy services.

Qualifications

• GCSE maths and English (or equivalent) with strong English communication skills
• Excel and Word qualifications or transferable experience
• Experience of clerical duties
• IT literacy/experience in computer use
• Experience in a hospital setting
• Front-facing customer service experience
• Ability to work flexibly
• Ability to work unsupervised and prioritise workloads
• Excellent organisational skills
• Confidential information handling according to Trust policy

Responsibilities

• Handle admin and clerical duties for Endoscopy patients and ensure a positive patient experience across Trust sites
• Assist with implementing and monitoring appointment systems
• Support achievement of Trust targets
• Provide high levels of customer service to patients and staff

Skills

Communication skills

Customer service

Organisational skills

Working under pressure

Compassionate approach

Interpersonal skills

Education

GCSE Maths & English

Tools

Excel

Word

Job description

Frimley Health NHS Foundation Trust in Slough is seeking an Endoscopy Receptionist on a 12-month fixed term contract to support reception and administration across Wexham Park and Heatherwood Hospitals.

You will be the first point of contact for patients and staff, delivering high standards of service, completing clerical tasks, and assisting with appointment systems to maintain smooth endoscopy services.