Endoscopy Preoperative Administrator/Booking Clerk | East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust; Burnley; On-site; GBP 25,000 - 27,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking an Endoscopy Preoperative Administrator/Booking Clerk to manage waiting lists and support pre-op administration. You will liaise with the Endoscopy Pre-operative team, clinicians and patients to ensure targets are met and confidentiality is maintained.

You will be the first point of contact for patients on day case and selected out-patient waiting lists, schedule appointments considering clinical priority, and record outcomes of admissions while

Responsibilities

• Manage waiting lists in line with the Access, Booking and Choice Policy, liaising with the Endoscopy Pre-operative team, clinicians, nurses and patients.
• Act as first point of contact for patients on day case and selected out-patient waiting lists, scheduling appointments by clinical priority.
• Record outcomes of offers of admission and replace cancellations to optimise endoscopy capacity.
• Provide administrative support to the Endoscopy Pre-Operative Assessment team, booking pre-op appointments and Endoscopy procedures.

Job description

Endoscopy Preoperative Administrator/Booking Clerk | East Lancashire Hospitals NHS Trust

The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with the Endoscopy Pre-operative team, clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times. The postholder will work under the direction of the Endoscopy Pre-Operative Assessment team providing administrative support, booking patients for pre-op appointments and Endoscopy procedures

To be the first point of contact for patients added to day case and selected out- patient waiting lists.Following an agreed and mutually convenient appointment date with the patient, whilst taking into consideration clinical priority,Record all outcomes of offers of admission ensuring any cancellations are replaced with appropriate alternatives in order to fully utilise endoscopy capacity.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personaland effective care. We currently provide high quality servicesand treat over 600,000 people across East Lancashireand the surrounding area. We employ over 8,000 staff, many of whom are internationally renownedand have won awards for their work.

The post holder will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with the Endoscopy Pre-operative team, clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times. The postholder will work under the direction of the Endoscopy Pre-Operative Assessment team providing administrative support, booking patients for pre-op appointments and Endoscopy procedures

This advert closes on Wednesday 25 Nov 2026

£25,272 - £27,476 Band 2 progressing to Band 3