Endoscopy Preop Admin & Scheduling Clerk (Band 2→3)

East Lancashire Hospitals NHS Trust; Burnley; On-site; GBP 25,000 - 27,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking an Endoscopy Preoperative Administrator/Booking Clerk to manage waiting lists and support pre-op administration. You will liaise with the Endoscopy Pre-operative team, clinicians and patients to ensure targets are met and confidentiality is maintained.

You will be the first point of contact for patients on day case and selected out-patient waiting lists, schedule appointments considering clinical priority, and record outcomes of admissions while

Responsibilities

• Manage waiting lists in line with the Access, Booking and Choice Policy, liaising with the Endoscopy Pre-operative team, clinicians, nurses and patients.
• Act as first point of contact for patients on day case and selected out-patient waiting lists, scheduling appointments by clinical priority.
• Record outcomes of offers of admission and replace cancellations to optimise endoscopy capacity.
• Provide administrative support to the Endoscopy Pre-Operative Assessment team, booking pre-op appointments and Endoscopy procedures.

Job description

East Lancashire Hospitals NHS Trust is seeking an Endoscopy Preoperative Administrator/Booking Clerk to manage waiting lists and support pre-op administration. You will liaise with the Endoscopy Pre-operative team, clinicians and patients to ensure targets are met and confidentiality is maintained.

You will be the first point of contact for patients on day case and selected out-patient waiting lists, schedule appointments considering clinical priority, and record outcomes of admissions while